Service Administrator

2023-05-21
Tetra Pak
Pune, Maharashtra
Full Time

Description

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.

Job Summary

The incumbent will be required to manage service administration work in SAP system and handle all related activities. She/he will work focusing on Technical Service profitability by monitoring cost allocation accuracy, reduce open cost and issue invoices on time.

What you will do

  • Manage technical administration for Field Service Operations Area in all aspects related to field service activities i.e. service events, contracts, Staff On-loan, service engineers Overtime report, Mandatory Rebuilding Kits, Installation Projects, claims, Technical Issues, Invoicing and internal activities.

  • Drive Service Engineers to deliver their reports on timely basis.

  • Update, maintain and improve service reporting quality by engineers.

  • Reduce lead time to invoice and reduce open cost to zero by completing invoicing.

  • Adhere to financial book closing deadline and make sure to capture all cost and revenue.

  • Train new FSEs on how to use the system, new process, release notes etc.

  • Use Tetra Pak systems, tools and visual management to facilitate daily work, market/cluster results improvement, extract reports, and achieve results.

  • Highlight issues to management and drive for solutions.

  • Share best practices and support other Service Admin in Service Administration Team.

  • Execute market alignment with OFSP Process in Cluster GMEA level and global standards.

We believe you have

  • Minimum 3-4 years. Experience of invoicing and reporting will be preferred

  • SAP system knowledge

  • Excellent knowledge of Microsoft office specially Excel

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

This job posting expires on 30/06/2023

If you have any questions about your application, please contact Dipali Moray

Recomended Jobs